Customer Stories: Turnkey Cabling in Advanced Healthcare Clinics

In the never-ending battle to improve patient outcomes, advance new treatments, reduce delivery costs, and increase service availability, healthcare organizations everywhere are regularly viewing their IT infrastructures as vital front lines in transforming data into health.

INC Installs is proud to be able to play a substantial and critical role in this effort.  Every day across the nation, we oversee the design and installation of data and A/V networks for healthcare organizations.  This enables medical offices to effectively integrate scanning/imaging, diagnostic, treatment, and patient contact efforts into frictionless workflows, empowering doctors to preserve health and improve lives.

One such organization is a multistate healthcare group that specializes in a particular advanced treatment for major depression disorders: Transcranial Magnetic Stimulation (TMS).  TMS, a non-invasive therapy, utilizes focused electromagnetic induction to alter specific electrical activities in the brain related to mood regulation.  FDA-approved and safe, TMS has shown therapeutic potential in treating a wide range of neurological conditions, ranging from epilepsy and schizophrenia to Alzheimer’s disease.

Founded in 2011, this organization has been experiencing rapid growth in recent years, extending their network of clinics from 48 to over 70 locations, in ten states, since late 2018 alone.  To date, they have provided over 320,000 TMS treatments to over 9,000 patients struggling with mental illnesses.

Unlike conventional ECT/shock therapies, TMS is non-invasive.  Patients do not require hospitalization or anesthesia, do not experience major side effects, and recover from the treatment within minutes rather than in hours or days.  Usually they can drive home.  This allows the procedure to be performed in local office clinics, in turn offering an exceptional level of convenience and service availability to the patients most in need of help.

As TMS secures FDA approval for use in treating a greater range of conditions, this group plans not only to open more clinics, but to also ensure that their entire organization operates efficiently as a fully integrated medical service delivery platform with nationwide reach.  To do this, they need a steady IT infrastructure plan that can be deployed quickly and reliably in new offices.

INC Installs has served as their primary vendor for onsite data and A/V cabling for about two years, partnering with this organization for much of their recent expansion.

Most of their clinic cabling projects are one-day turnkey efforts.  Once they reach out to our team to discuss plans to open a new clinic, INC Installs is already prepared to meet them with an installation plan of our own.  A typical clinic installation rarely requires an advanced level of technology on the cabling side: a 24-port patch panel in a dedicated IT area, with Category 5E (568B) data lines extending from the patch panel to all of the various office and cubicle locations.  Where necessary, our team mounts 9U wall racks and installs plywood wall reinforcement to ensure structural stability.  Their standard clinic layout additionally includes the installation of a 40″ to 55″ LCD video screen with appropriate A/V cabling.

What matters is rapid and reliable deployment.  By having the installation and manpower resources available where and when this customer needs them, INC Installs is able to provide a seamless service experience that directly anticipates and supports their growth plans.  They know that when they are ready to move forward on another clinic location – even if it represents an expansion into another city or state – their partners at INC Installs stand ready to move fast, with solid plans tailored to their specific needs and timetable.

As a result, this customer has been able to expand their locations by over fifty percent since 2018, with near term plans to further extend their network to over 100 locations nationwide.

In the healthcare industry, every decision, risk, and business consideration is driven first by a single clear imperative: to improve the lives of patients.  At INC Installs, we have extensive experience in meeting the specific demands of medical institutions, whether in large centralized facilities or in distributed clinic networks.  Personal attention, timely response, clear communication, and reliable work are all cornerstone qualities we bring to every project.

For this customer, that dedication has empowered them to bring advanced mental health care to the people who need it most – and at a business growth pace that is both rapid and sustainable.

Would you like to learn more about how INC Installs supports the cabling and building demands of America’s healthcare institutions?  Contact us today for more details – and to find out how we can deliver turnkey service excellence to your own project.